How introductions work
Nothing moves without your say-so.
Here is exactly what happens between reading a guide and speaking to a solicitor — who sees what, when, and what it costs (you: nothing).
Any time
You read
Every guide is free and written to be understood. Most people arrive from a search about the thing that happened to them — a survey that missed damp, an invoice that hasn't been paid — and read for a few minutes. No account, no tracking beyond standard analytics.
5 minutes
You run the check
Six questions: the situation, the key dates, a value band, the evidence you hold, what you've done so far, and where to send the report. Your estimated limitation deadline updates live as you type. Nothing has been sent to anyone yet.
Immediately
You get your CasePoint Report
On screen and by email: your estimated deadline and the rule it comes from, the court track a claim of that size would follow, what you hold, what a solicitor will ask for first, and a plain assessment of whether it's worth a specialist opinion or a fixed-fee conversation. It carries a reference. Print it, keep it, take it anywhere.
Your choice
You decide whether to be introduced
One box, unticked by default. If you leave it unticked, that's the end — your report is yours and we won't contact you. If you tick it, you are consenting to share the report and your contact details with one SRA-regulated solicitor from our panel. The consent, and the time you gave it, is recorded.
1 working day
A person checks the fit
A member of the CasePoint team reads every consented report. We match on practice area first, then location if you gave a postcode, and we flag anything urgent. If we don't have a suitable panel solicitor, we tell you so rather than passing you on. You hear from us either way.
2 working days
The solicitor contacts you
The firm receives your report — the structured document, not a web form — and has committed to reply within two working days. They will tell you whether they can help, what a first conversation would cost (many offer a fixed fee), and what they would need from you. Instructing them, or not, is entirely up to you.
Who is on the panel
Named, regulated, and on the page.
Every solicitor we introduce is regulated by the Solicitors Regulation Authority and carries professional indemnity insurance. Before a firm can receive a single enquiry we check its SRA ID against the register and confirm its practice areas. Firms that publish on CasePoint do so under their own name: their solicitor’s name, firm, SRA ID and business address appear at the foot of every guide they put their name to, with a link to the register.
CasePoint is in its founder-cohort phase. Guides that have not yet been adopted by a panel solicitor carry the CasePoint editorial byline and say so plainly. We would rather show you an honest byline than a borrowed one.
The money, in one paragraph
Solicitors pay CasePoint a flat £95 a month to be on the panel. That is the whole arrangement. We do not take a percentage of your claim, a fee per introduction, or a referral fee of any kind — which keeps CasePoint outside the referral-fee ban in the Legal Aid, Sentencing and Punishment of Offenders Act 2012 and outside regulated claims-management activity, and means the solicitor can disclose the arrangement to you in a sentence. We tell you this before any introduction, and it’s in the consent wording itself.
What we don’t cover, and why
Contract disputes and professional negligence causing financial loss only. No personal injury, clinical negligence, employment, housing disrepair or financial mis-selling — those are areas where introductions are either banned or regulated in ways that don’t fit an honest flat-fee model, so we stay out of them entirely.
Frequently asked
Does it cost me anything?
No. Reading, the check and the introduction are free. Solicitors on the panel pay CasePoint a flat monthly subscription. CasePoint takes no commission, no referral fee and no share of any recovery. The solicitor's own fees, if you instruct them, are agreed directly with them.
Who sees my report?
Nobody, unless you tick the consent box. If you do, a member of the CasePoint team reads it to check the fit, then passes it to one solicitor firm on the panel whose practice area matches. We do not send it to more than one firm without asking you again.
Will I be cold-called?
No. We do not make unsolicited calls or send marketing. The only contact you will get is about the report you asked for, or from the one solicitor you asked to be introduced to.
What if I change my mind?
Email hello@casepoint.uk quoting your reference and we will withdraw the introduction and delete your details on request. If the solicitor has already contacted you, tell them too; they will stop.
Is the deadline in my report definitive?
No. It is an estimate under the Limitation Act 1980 from the dates you entered. Limitation is fact-specific and only a solicitor reviewing your documents can confirm it. If your report says Urgent or Likely expired, speak to a solicitor promptly.
See also the privacy notice, terms and complaints page.